Complaints Procedure
At Vexocore IT Services Private Limited, we strive to provide excellent services to our customers. However, if you have a complaint or concern about our services, we have established the following procedure to address and resolve any issues:
- Submitting a Complaint: To submit a complaint, please send an email to [email protected] or contact the relevant subdomain for the specific issue:
- Digital Marketing: [email protected]
- Design: [email protected]
- Cybersecurity: [email protected]
- Complaint Details: When submitting a complaint, please provide the following information:
- Your name and contact information
- Detailed description of the complaint
- Relevant order or project details
- Any supporting documentation
- Resolution Process: Once your complaint is received, we will acknowledge receipt and initiate a thorough investigation. We will strive to resolve the complaint in a fair and timely manner, keeping you informed of the progress along the way.
- Legal Compliance: Vexocore IT Services Private Limited complies with all applicable Indian laws and other countries’ laws with respect to complaints and dispute resolution.
- Contact Information: For any inquiries or further assistance, please contact us at:
- Complaints page: [email protected]
- Digital Marketing: [email protected]
- Design: [email protected]
- Cybersecurity: [email protected]
For more information about our company and services, please visit our website at www.vexocore.com.