At Vexocore IT Services Private Limited, we are committed to providing high-quality digital products and services to our valued customers. We strive to ensure your satisfaction with your purchase, and we are dedicated to resolving any issues or concerns you may have. However, please note that once you have taken our services or purchased our digital products, we do not provide refunds, except in cases where we fail to deliver the services or digital products as promised.
Our Refund Policy for Digital Products and Services
- Refunds for non-delivery: If you have purchased a digital product from Vexocore IT Services Private Limited, and we fail to deliver the product as promised, you may be eligible for a refund. Please contact us promptly with your order details and the issue you have faced, and we will investigate and resolve the issue as quickly as possible.
- Refunds for non-performance: If you have engaged us for digital services, such as website development, digital marketing, cybersecurity, or design, and we fail to perform the services as agreed upon, you may be eligible for a refund. Please contact us with your project details and the issue you have faced, and we will work diligently to resolve the issue in a satisfactory manner.
- No refunds for completed services or products: Once the digital services have been completed or the digital products have been delivered, we do not provide refunds. This includes but is not limited to work completed or products delivered, even if you are dissatisfied with the results or changes in your requirements.
- Indian and worldwide laws: Our refund policy is subject to applicable laws in India and worldwide. We are committed to complying with all relevant laws and regulations related to refunds and customer rights in the jurisdictions where we operate.
- Contact us: If you have any questions, concerns, or inquiries about our refund policy, or need assistance with any of our digital products or services, please feel free to contact us at:
Vexocore IT Services Private Limited
Email: [email protected]
We appreciate your understanding of our refund policy, and we are dedicated to providing exceptional digital products and services to our valued customers. Please don’t hesitate to contact us if you have any further questions or need assistance.